Cluster Revenue Manager

Purpose:
As a Cluster Revenue Manager, you will support the General Managers and commercial teams across a portfolio of properties to achieve their revenue and EBITDA targets. Using strong analytical skills and commercial insight, you will deliver data-driven strategies that optimise business mix and pricing to outperform the competition.

Reporting to: VP Revenue Management & Distribution

Location: Based in our Central London offices 5 days a week

Key Responsibilities

• Define, document, and lead winning revenue strategies for an assigned property cluster at all levels (room type, segment, lead time), ensuring close monitoring of execution.

• Establish a rate grid for each property and review daily that all bookings align with defined minimum rates by segment and season, including compliance checks on specific bookings such as staff reservations.

• Maximise room revenue across the portfolio through business mix optimisation and rate manipulation.

• Test, assess impact, and iterate on new ideas and strategies to drive continuous improvement.

• Monitor and control the set-up of the revenue management system and reporting tools, ensuring accuracy on elements such as room supplements, lists of special events, and overbookings.

• Produce monthly forecasts by Property/Month/Segment, monitor performance, and alert the commercial team when results deviate from expectations, implementing corrective actions immediately.

• Deliver weekly, monthly, and annual performance reports, as well as ad hoc reporting, to the wider commercial team to align on performance and agree action plans.

Our Values – We All Lead By

The Courage To Question, Evolve, Be Human
We foster innovation, challenge the status quo, and value diversity, transparency, and collective growth.

Key Skills & Experience

• 1–2 years’ experience in a similar role, ideally within Hospitality or Travel.

• Strong stakeholder communication and presentation skills.

• Results-driven mindset with a hunger to perform well.

• Analytical and commercially focused, with strong data skills.

• Team player with transparent, positive communication style.